At THE BEYOND RETRO LONDON, we strive to ensure that your shopping experience is seamless and enjoyable from start to finish. Please review our shipping policy below for details on our shipping methods, costs, and delivery times.

ORDER PROCESSING TIMELINE:

- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

DELIVERY TIMELINE :

- All orders are processed within 1-3 business day.

- Orders will delivered within 7-14 business day.

Shipping charges for your order will be calculated and displayed at checkout. Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances.

INTERNATIONL SHIPPING:

- We offer international shipping to most countries. Shipping rates and delivery times will vary based on the destination. Please note that international orders may be subject to import duties and taxes (including VAT) which are incurred once a shipment reaches your destination country. THE BEYOND RETRO LONDON is not responsible for these charges if they are applied and are your responsibility as the customer.

ORDER TRACKING:

- You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please allow up to 48 hours for the tracking information to become available.

SHIPPING DELAYS:

- While we aim to meet the estimated delivery times, delays can occasionally occur due to factors beyond our control, such as shipping carrier delays, customs clearance, or severe weather conditions. If your order is significantly delayed, please contact us at support@thebeyondretrolondon.co.uk for assistance.

LOST & DAMAGED PACKAGES:

THE BEYOND RETRO LONDON is not liable for lost or damaged packages. If your order arrives damaged, please email us at support@thebeyondretrolondon.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

ABOUT US

For more information about our privacy principles, if you have any questions or if you would like to file a complaint, please contact us by email at support@thebeyondretrolondon.co.uk.

THE BEYOND RETRO LONDON LTD

Phone Number: (+44) 740-145-6209

Email: support@thebeyondretrolondon.co.uk

Operating Time: Mon - Fri | 09:30 - 18:30 And Sat | 11:00 - 15:00

Location: First Floor Office, 3 Hornton Place, Kensington, London, W8 4LZ (This is not a return address)